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MyMcDonald's Rewards is McDonald's unique loyalty program. Collect points - rewards are waiting for you!

Frequently Asked Questions
Loyalty Program Terms

*The offers are valid only in the McDonald's app until the available quantities of products are out of stock in all McDonald's restaurants in Bulgaria with the exception of restaurants at Varna Airport, Burgas Airport, seasonal restaurants in the resorts Golden Sands and Sunny Beach, as well as for the service McDelivery™. It is possible that in the app there are other individual offers available that are provided to users according to their frequency of use or other criteria. Some of them are repeatable and others are one-time. The prices of the offers include VAT. They cannot be combined with other offers and promotional deals, neither can they be exchanged for their monetary equivalent. McDonald's Bulgaria reserves the right to change offers, menus / products and their period of validity at any time without prior notice. More information about the offers is available in the app itself.

ice cream EN (1)
Ice cone
Valid until 31.03.2025
2╤ЕApplePie-eng
2 x Apple pie
Valid until 31.03.2025 From monday to Thursday
1200x1200-Welcome_offer-BG 1
Cheesburger
Valid until 31.03.2025
GMA 6 chicken nuggets + 1 sauce + 3 chicken wings + 2 small fries
6 pcs Chicken McNuggets™ + Chicken Wings 3 pcs + 2 x Small fries
Valid until 31.03.2025
happy-meal-mac-menu-eng
Happy meal + McMenu™
Valid until 31.03.2025
Welcome ENG
Double Cheeseburger - Welcome Offer
Valid until 31.03.2025
GMA 2x Medium fries
2 x Regular French Fries
Valid until 31.03.2025
3x Deli Burger EN (1)
3 х Deli burger
Valid until 31.03.2025
GMA Cheeseburger + Chicken Burger + 2x small fries
Cheeseburger + Chicken burger + 2 x Small French Fries
Valid until 31.03.2025
GMA BigMac + small fries
BigMac™ + Small French Fries
Valid until 31.03.2025

Download our mobile app and benefit from irresistible offers!

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Exclusive
offers

Irresistible offers,
that you can find
only here.

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Up to date
information

Stay up to date with our latest offers and promotions. View information about each of our products, such as nutritional information and allergens.

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HappyMeal™
news

Follow up to date
information about our new
toys in the kids’
HappyMeal™ menu.

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Information about
our restaurants

Check the locations and
working hours of our
restaurants.

Use mobile internet or the McDonald's Wi-Fi, download from Google Play or App Store, and don't forget to register.

Install

How to use the offers?

1

Open the app

Open the McDonald’s app on your phone or tablet.

2

Go to the Offers section

Navigate through the menu and go to the Offers section.

3

Choose the offer

Choose the offer you like best.

4

Activate the offer

Activate the offer right before you order. The activated offer is only valid for 1 minute и and can only be redeemed while the timer is running.

5

Activate the offer

Show the activated offer to the cashier at the restaurant.

*The used images with information and offers are examples only and may not be valid at the time of using the app. If you have any questions, please contact us through our contact form HERE.

Frequently Asked Questions

MyM Rewards is a loyalty program available on the McDonald's app that allows any user to collect points from purchases and use them on the app to earn rewards.

With MyM Rewards, you can collect points on every McDonald's order, whether it's standard menu items or in-app offers. Points will be credited in either case!
You can only receive your reward as part of your next purchase at any McDonald's restaurant (excluding seasonal restaurants, Varna Airport and Burgas Airport restaurants and McDelivery™ services through delivery partners such as Glovo and Takeaway) in the Republic of Bulgaria operated by Sunfoods Bulgaria Ltd.
Rewards in the form of McDonald's products can be obtained at the cash register, through a self-service screen or McDrive™ depending on the availability of the product in the participating restaurant.
Accumulated points can be used for rewards included in the MyM Rewards loyalty program.
Once activated in the app, the reward is available to collect for the next 2 minutes. Within this period, you must claim it at the checkout, self-service screen or McDrive™ (by scanning or manually entering the code) and complete payment for the remainder of your order. If you do not do so, the associated points pledged to receive the reward will be automatically returned to the user account within 1 hour.

Collected points expire at the end of the calendar month 12 months after collection, if not previously used towards a reward.
Yes. Available MyMcDonald's Rewards are subject to change. The number of points needed to obtain them can be changed. There may also be additional prizes as part of organised promotional campaigns. Check the app for details 😊
Of course! You can do this at the same time or separately by scanning your card in advance. Please note that you will only receive points for the amount you have paid for your order.
Yes, it is possible to claim two of the same rewards within the same transaction.
Some rewards may not be available due to the restaurant menu. If you are unable to collect your reward, please contact the restaurant staff.
If you are using the self-service screen, use the "Enter Manually" button and then enter the reward code. If you are claiming your reward at the register or McDrive, dictate the code to a McDonald's employee.
Rewards can only be used with one loyalty card.
No, receiving the reward does not lead to the accumulation of new points.
Adding points to your account can take up to 24 hours. If after this time you still have not received new points in your account, please contact Customer Service via the contact form. Select "My Rewards" as the topic from the list.
Yes, of course! With every order, even an offer from the app, points are automatically accumulated in your loyalty program account.
It's very simple!

Just open the app and go to the "MyMcDonald's Rewards" tab to see your loyalty card. You can scan the QR code available on it at the self-service screen, or you can mark it at checkout or McDrive.
Unfortunately you can only get points if you scan the card. Keep that in mind when you place your next order 😉
Points expire 365 days after they are earned, at the end of the calendar month.
Yes, 11 months after accumulating points you will receive a reminder in the app that points expire within 30 days.
For every whole 1 BGN of your order, you get 10 points.
You can do this by going to the "MyMcDonald's Rewards" tab on the McDonald's mobile app. The number of points will be displayed on your loyalty card.
Each loyalty card can be scanned up to 5 times per day and you can earn up to 2000 points per day.
You can have a maximum of 5000 (five thousand) points on your loyalty card 😊 As long as you don't spend points to lower the limit, no points will be counted towards orders. Don't worry, we'll let you know when you start approaching your MyMcDonald's Rewards points limit 😊
If the number of points collected is lower, the app will refund the missing difference to your account in the near future. If, on the other hand, the app has taken more points than it should, make sure your chosen reward has not been activated more than once.
When you log into the app, you will see screens that explain the rules of the program and the consents required to join. Once you agree, you can start collecting points! 😊

Remember, you can always change your settings in the "My Profile" section.
In the case of a blocked loyalty card, make sure that the relevant consents are active in the "My Profile" tab, allowing you to use the MyMcDonald's Rewards loyalty program.
For example, here or in the "Terms and Conditions" section of the mcdonalds.bg website.
Try entering the code manually or dictating it to a McDonald's employee. Make sure the QR code you scan is from the McDonald's app. Codes shared otherwise may not be valid. If the code still does not work, please contact customer service via the contact form in the app. Select My Rewards as the topic from the list.
In the case of a blocked loyalty card, make sure that you have given the appropriate consents in the "My Account" section that allow you to use the MyMcDonald's Rewards loyalty program. If the loyalty card is still blocked despite the consents given, please contact customer service using the contact form. Select "My Rewards" as the topic from the list.
In such cases, please contact the Customer Service Department using the contact form on the website. Describe the message that appears.
Such a message appears if another person has already activated the reward and has not completed receiving it. To collect your reward, click "Yes" on the screens that appear until you receive a message that the card has been scanned correctly.
No, points are credited to the account registered in the app.