Last updated: 04/02/2025
IMPORTANT: PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS (THE “TERMS”). BY INSTALLING, REGISTERING ТО, OR USING MCDONALD’S MOBILE APPLICATION (THE “APPLICATION”), YOU AGREE TO BE BOUND BY THE ACTUAL VERSION OF THE PRESENT TERMS AT THE RESPECTIVE TIME OF YOUR ACCESS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, DO NOT USE OR ACCESS THE APPLICATION.
By installing, registering to or using the Application, you are entering into a binding agreement with SUNFOODS BULGARIA EOOD, a company duly registered and existing under the laws of Bulgaria, entered in the Commercial Registry with the Registry Agency under Unified Identification Number 831507493 (“McDonald’s”, “we” or “us”) having its seat and address of management at Mladost 4 District, Business Park, Building 1A, Sofia, Bulgaria. SUNFOODS BULGARIA EOOD provide the Application on the territory of the Republic of Bulgaria.
To use some functions of the Application you may be required to register by creating your user account. McDonald’s reserves the right, at any time, with or without cause, without prior notice and without liability to you or others, to terminate / delete your account or to terminate / limit your access to the Application or any of its functionalities.
The Application is not intended to be used by anyone under the age of 16. You must be at least 16 (sixteen) years old to use the Application. If you are at least 16 but not yet 18 years old, then you must review these Terms with your parent or guardian and they must understand and agree to these Terms in order for you to use the Application.
If you or your parent or guardian do not agree to these Terms, then you must immediately stop using the Application and request that McDonald’s close any Application account that you have created. You can request account deletion by sending an email to Business.Center@bg.mcd.com - please include the email address of the account that you want deleted.
Function of the Application. The Application contains information of our products and restaurants. In addition, you have the possibility of receiving offers through the Application.
Availability of products and services. McDonald's products and services are available in many parts of the world. The Application refers to products and services that are available in Bulgaria.
Obey the rules of the road. Whenever you use the Application, you must obey the rules of the road and all applicable rules and regulations. YOU MUST NOT USE THE APPLICATION WHILST DRIVING OR WHILST BEHIND THE WHEEL OR CONTROLS OF A VEHICLE THAT IS MOVING OR NOT IN “PARK”. In the interest of safety at all times, you should only use the Application when it is lawful and safe to do so.
You are responsible for your devices and accounts. You are responsible for any devices, software and services needed to use the Application. McDonald’s does not guarantee that the Application will fully function on any particular device or with any particular software. You are also responsible for any messaging and data charges, fees and taxes for your use of the Application, including when we communicate with you by text, email or other means that you choose. You may only use the Application with devices that you own or control and using only the authorized operating system (e.g., Apple iPhone OS for Apple devices). If you create an Application account, you are responsible for keeping the account secure and for all activity under the account. You can only use one Application account and must keep your account information accurate at all times.
McDonald’s right to update or terminate the Application. You understand and consent that (with or without notice) McDonald’s may update, modify or terminate the Application (or your access to it) from time to time, including by pushing updates to (or removing functionality or access from) the Application. New versions of the Application may be published via App Store or Google Play. Depending on the update it is possible that you will be unable to use the entire or part of the Application until you download and install the latest version of the Application, and accept the respective amended Terms.
Updates to these Terms. McDonald's may also update these Terms at any time and at its sole discretion. If McDonald’s makes changes to the Terms, we will notify you by reasonable means such as by posting the new Terms in the Application. Furthermore, in the event of changes to the Terms, the next time you initiate the Application you will be asked to accept the amended Terms. Any further use of the Application will be based on the amended Terms. If you do not agree to the amended Terms, then you must immediately stop using the Application and request that McDonald’s close your user account. To close your account, you can contact or email us at Business.Center@bg.mcd.com.
How to contact us. If you have any questions or comments regarding the Application, please see the Contact Us section in the Application or you can always visit www.mcdonalds.bg .
McDonald’s Privacy Statement. McDonald’s processes your personal data as described in our Privacy Statement.
How we communicate with you. Through the Application, you may opt in to receive emails, text messages to the mobile number you provide to us or push notifications from McDonald’s. McDonald’s may use the information you have provided to us to communicate with you in accordance with our Privacy Statement.
Opting out of communications. You have a choice in how we communicate with you. You can generally find your communication preferences with instructions on how to opt out in the profile section of the Application. You may also have the ability to change your communication preferences using your device settings. In addition, our communications themselves may include the opportunity to opt out. You understand and agree that you may need to separately manage your communication preferences for each communication method. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you’ve opted in to receiving them. Please note that for some account-related and service-related communications, the only way to stop receiving these communications may be to close your Application account.
You have the possibility of receiving offers through the Application. The following general rules apply to the offers: (1) the offer may only be available through the Application and for the product shown and subject to availability, in participating restaurants only, and until the expiration date; (2) serving times apply (e.g., certain non-breakfast offers may not be available at breakfast serving times); (3) unless otherwise stated each offer expires on redemption (the “redeem” button has been pressed); (4) only one offer can be used per restaurant visit; (5) offers are not transferable; (6) there is no cash alternative; and (7) offers are redeemed at McDonald’s participating restaurants (some offers may be valid only for certain restaurants, as specified in the respective offer). In addition there may be specific terms that apply to the offer which are stated next to the offer.
About the products described in the Application. Some restaurants do not sell all products. Images of products and packaging on the Application are examples only and may not be identical to the product or packaging you receive from a restaurant. Differences may be due your device’s display of colours or factors such as the ingredients used, the supplier, the region of the country and the season of the year.
McDonald’s intellectual property ownership. Any and all rights in the Application are and shall remain the exclusive property of McDonald’s or its licensors. For purposes of clarity, this includes any and all content on the Application, such as, but not limited to, text, images, graphics, logos, page headers, button icons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress, audio, video, data and other materials (together, “content”) as well as any part of the Application. The Application is licensed, not sold, to you. Nothing in these Terms intends to transfer any such rights to, or to vest any such rights in, you. You may not take any action to jeopardize, limit or interfere with McDonald’s or its licensors’ rights.
Your license to use the Application. Subject to these Terms, you are granted a personal, non-exclusive, non-transferable and revocable license to use the Application solely for your own personal, non-commercial purposes in accordance with these Terms. For purposes of clarity, “use” includes access, interact with, and display. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights these Terms expressly grant to you. McDonald’s or its licensors reserve all other rights.
Trademark information. Trademarks, service marks, and all graphical elements, including the look and feel appearing on the Application, are distinctive and protected trademarks or trade dress of McDonald’s or licensors. The Application may also contain various third-party names, trademarks, and service marks that are the property of their respective owners.
Acceptable uses and other restrictions. With respect to the Application (which includes content), you may not, and may not allow third parties, to:
a) Use the Application for any purpose that is unlawful or prohibited by these Terms;
b) Delete or change any copyright, trademark, or other proprietary notices;
c) Attempt to obtain ownership or title to the Application, including the content;
d) Use, copy, distribute, republish, display, disclose, upload, post, or transmit the Application, including the content, in any commercial manner;
e) Rent, lease, sell, sub-license, loan, translate, merge, adapt, assign or transfer the Application, including the content, or combine it with, or incorporate them into, any other programs or services;
f) Disassemble, decompile, reverse-engineer, copy in source or object code format, or create derivative works based on the Application;
g) Transfer, provide, export or re-export the Application in violations of an embargo, trade sanction, or other technology control or export laws and regulations if applicable.
h) Use or launch any unauthorized technology or automated system to access the Application or extract content from the Application, including but not limited to spiders, robots, screen scrapers, or offline readers;
i) Attempt to disable, damage, overburden, impair or gain unauthorized access to the Application, McDonald’s network or any user accounts associated with the Application.
Limitations on McDonald’s liability. McDONALD’S SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES RELATED TO OR ARISING OUT OF THE APPLICATION. NOTHING IN THIS SECTION IS INTENDED TO LIMIT McDONALD’S LIABILITY FOR DAMAGES TO THE EXTENT CAUSED BY McDONALD’S OWN GROSS NEGLIGENCE OR INTENTIONAL OR UNLAWFUL MISCONDUCT. ADDITIONALLY, NOTHING IN THIS SECTION IS INTENDED TO LIMIT OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE LIMITED OR ALTERED UNDER APPLICABLE LAW.
McDonald’s provides the Application “AS-IS” and without any warranties. THE APPLICATION MAY INCLUDE INACCURACIES OR ERRORS. McDONALD’s PROVIDES THE APPLICATION "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED. McDONALD'S DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. McDONALD'S DOES NOT WARRANT OR MAKE ANY REPRESENTATION THAT THE APPLICATION WILL BE ACCURATE, RELIABLE, UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE APPLICATION IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ASSUME TOTAL RESPONSIBILITY RELATED TO YOUR USE OF THE APPLICATION. YOUR SOLE REMEDY AGAINST McDONALD’S FOR DISSATISFACTION WITH THE APPLICATION IS TO STOP USING IT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.
Third party services. The Application may link to or allow you to use third-party websites, downloadable materials, content, social networks, or other digital services (together, “third party services”). These third parties may have their separate terms and conditions or privacy policies that you should review and understand before using them. McDonald’s does not endorse and is not associated with any of these third party services. McDONALD’S HAS NO RESPONSIBILITY FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE THIRD PARTY SERVICES.
Events beyond our control. McDONALD’S HAS NO RESPONSIBILITY for McDONALD’S FAILURE TO PERFORM any of ITS obligations under these terms caused by or related to any event beyond McDonald’s reasonable control. If such an event occurs, then McDonald’s obligations under these Terms will be suspended for the duration of the event; and McDonald’s may, but is not required to, use reasonable endeavors to find a solution by which its obligations under these Terms may be performed despite the event.