Career
Career

Are you an energetic person willing to take on new challenges and who wants to work in a dynamic team? Still a student and looking to gain work experience? Apply for the restaurant worker position now!

As a restaurant worker, you will perform a variety of activities that include all areas of a McDonald's restaurant: kitchen, cash register and dining room.

In this way, you have the opportunity to develop your practical skill set, but also your communication skills, following customer relationships.

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There is no shortage of career opportunities at McDonald's and the Manager position can offer you many benefits that will help you climb the ranks of team leaders. If you want to coordinate a group of people full of energy, your place is definitely here!

You will have the opportunity to demonstrate your organizational skills and offer creative solutions to various work situations. The knowledge gained from the professional training classes will accompany you on the road to success.

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Are you productive in the morning, and the unique aroma of coffee gives you the necessary energy to enjoy every moment of the day?

Then apply for a Barista position at McCafé and benefit from a comprehensive professional training program, a pleasant atmosphere, in the company of dynamic colleagues and many other benefits.

You will have the opportunity to share thousands of smiles with the people around you and thus develop your communication skills. A good mood is indispensable in restaurants, and the moments experienced every day with your team can turn into unforgettable memories.

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At McDonald's, a positive customer experience is a priority. If you like to constantly communicate with the people around you, then apply for the Hospitality Leader position.

Ordering through the new digital kiosks is a new experience for people who are not familiar with the technological system implemented in some restaurants. As a Hospitality Leader, you will have the opportunity to help customers and explain what innovation means at McDonald's. This will ensure that their good mood remains intact throughout the visit.

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How would you describe the success rate?

As an employer McDonald's™ restaurant chain puts emphasis on employees and our primary goal is to improve both employees professional and personal qualities. Through a training program, we provide working environment that opens space for functional skills build up and career advancement – 95% of our managers started as Restaurant Employees. Flexible working hours, a team of enthusiastic young people and an interest in our employees' progress encourage them to work on their personal abilities. In this way, they learn to balance responsibilities, cope under pressure and work with different people. 

Skills useful for a lifetime are build and this fact is recognized by most of our employees. To achieve our goal of being the best fast service chain in the world, we strive to make every employee feel significant, valued and proud of their work, to progress further. We strive to be among the best employers in every country around the world. In short, we strive to be among the best employers in every country in the world. McDonald's TM is one of the best employers in Bulgaria for five consecutive years, and twice ranked among the Top 10 Employers in Central and Eastern Europe in the Hewitt / AON survey. Our main goal is to be the best quick-service restaurant in the world, to constantly increase our market share in Bulgaria and to develop leaders to manage the organization in the future. We work to achieve our business goals with a proactive approach to our operations. We are constantly committed to increasing the motivation of all managers and employees working in the company by raising the overall professional level and experience to create opportunities for personal and professional development. McDonald's in Bulgaria received accreditation on the International Standards for Organizational Excellence Investors in People in April 2015.

Was the success the result of individual effort or collaboration (or both)?

100% of our success is team success. Giving honest and deserved praise is one of the best ways to authentically motivate and reward our team. A simple "Well done and thank you" goes a long way! And when we see something great happening, show our appreciation straight away. Recognizing success at the moment is a great way to reinforce positive behaviors.

How innovative is the product or service?

McDonald's Bulgaria is a company, which is almost 30 years in the market. In 2021 McDonald's Bulgaria opened its first restaurant with a new modern concept and self-service kiosks in Sofia in the capital city. Currently, McDonald’s is the largest quick-service restaurant chain with over 35 000 restaurants in over 100 countries around the world. To continue to develop and build a more modern and exciting restaurant environment, McDonald’s created the concept of "Experience of the Future". The main goal of our concept is to improve our guests' experience daily and create a more private environment. Avoiding queues has never been easier. Ordering through digital self-order kiosks - instead of the usual checkout - cuts the time it takes for a burger to reach the customer. Choosing favorite food, paing with bank card, and tracking the order number on the screen is an experience that is not only modern but convenient. When the number appears, order pick up from the designated pick-up area takes place. All orders made on the digital self-ordering kiosks can be payed cash at the service zone. McDonald's famous burgers are now made in the second they are ordered, leaving pre-made sandwiches in the past. As part of the "Made for You" concept, at McDonalds restaurants serve no longer pre-cooked food instead, the food is prepared only after an order is placed. This way, we provide our guests with even fresher food.

Our values

Our customers and team are at the center of attention.
Our doors are open to everyone.
We are consistent and correct. We keep every promise we make.
We actively participate in the communities we are part of.
We trust each other. And we are more than a team.